Consulting

  • Financial Performance
  • Operational Efficiency/Care Quality
  • Interim Management
  • Staff Training
  • Business Development
  • HCT Consulting provides consulting services that focus on the financial performance, operational efficiency and clinical quality of your hospital so you can positively impact your bottom line while maintaining quality of services. We’re also there to help you proactively manage business development strategies, from addition of service lines to acquisition of other facilities, and to help facilitate transitions in leadership. Our areas of expertise include:

    Financial Performance

    • Transactions (mergers/acquisitions)
    • Valuation services
    • Compliance and fraud deterrence
    • Capital budgeting and planning
    • Financial planning and forecasting
    • Financial operations and interim management
    • Revenue cycle management
    • Information technology assessment and strategic planning

    Operational Efficiency/Care Quality

    • Case Management
    • Emergency Department
    • Perioperative Services
    • Nursing Services
    • Ancillary Services
    • Clinical Quality
    • Supply-chain Cost Management
    • Ambulatory Surgery Centers
    • Productivity Management
    • Patient Access
    • Balanced Scorecard
    • Customer Service
      • Patient satisfaction (HCAHPS)
      • Employee satisfaction
      • Physician satisfaction

    Interim Management

    • Transitional managers and executives who help:
      • Maintain operational and strategic focus
      • Prepare for new leadership
      • Interim management for:
        • Chief Executive Officer
        • Chief Operating Officer
        • Chief Nursing Officer
        • Chief Financial Officer
        • Chief Medical Officer
        • Vice Presidents
        • Directors for various departments (including case management, emergency department, perioperative services, clinical quality)

    Staff Training

    • Leadership training
      • Lean operations
      • Problem solving
      • Meeting facilitation
      • Fundamentals of leadership
      • Teamwork
      • Patient satisfaction
        • Basic service training
        • Effective communication
        • Hourly rounding
        • Service recovery
        • Pain management

    Business Development

    • Strategic planning (short- and long-term strategic plans)
    • Service line analysis and planning
    • Physician alignment
    • Mergers, affiliations and acquisitions
    • Market and competitive analysis
    • Certificate of Need development
    • Community impact analyses
    • Retreat facilitation, planning and education
    • Governance and leadership development

    Get in Touch

    HCT Consulting
    Three First National Plaza
    70 West Madison Suite 1400
    Chicago, IL 60602
    Tel: (717) 636-2623
    eMail: info@hctconsulting.net

    Testimonials


    “HCT Consulting was able to come in, roll up their sleeves and work with us to achieve real results quickly. Our operational metrics showed real movement immediately and our patient satisfaction increased dramatically”
    CNE, 260 Bed Community Hospital

    “We were blown away by the HCT team. They felt like an extension of my office and were able to deliver a higher financial impact than expected”
    CFO, 350 Bed Community Hospital

    “We used HCT to assist with our Case Management department and their staff was wonderful and I will definitely use them again (and have!)"
    CEO, 405 Bed Community Hospital

    “HCT is the first firm we worked with that delivered in the exact way they promised.”
    COO, 260 Bed Community Hospital

    “I would definitely recommend using HCT again-their consultants are great and I especially liked their flexibility and tremendous value.”
    CEO, 340 Bed Community Hospital