Speaking Engagements

HCT’s consultants are frequently asked to speak to a variety of groups, from governing boards to audiences at corporate retreats. Our talented speakers include senior hospital executives and physician leaders prepared to speak on the following topics:

Quality: pay for performance, using physician advisors to improve performance in case management and EBM, HCAHPS service excellence, basic service training, effective communication, quality rounding, service recovery, pain management

• Performance improvement: best practices in continuous quality improvement, change management
• Operations: tactics for patient flow improvements, hospital performance measurement strategies
• Leadership development: lean operations, problem solving, meeting facilitation, fundamentals of leadership and teamwork
• Physician leadership: the role of a physician advisor, partnering physicians and hospitals in improving patient care, physician satisfaction and loyalty

To arrange for a speaker, please contact us at speakers@hctconsulting.net.