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Tools
HCT Avoidable Day Tracking
An “Avoidable Hospital Day” (AHD) is defined as a patient day in the hospital during which acute hospital services were not rendered or could have been safely and appropriately performed in an alternate setting. The HCT Avoidable Day Tracking Form delineates reason (Facility Causes, Medical Staff/Physician Causes, Case Management Causes, Patient/Family, Discharge Planning Causes), case manager, and date of each avoidable day. This document helps qualify avoidable days to ensure that hospitals can identify the source which causes the highest number of avoidable days, typically a large financial impact for a facility. For more information on this or our other case management tools, please email us at info@hctconsulting.net.
25.99 kB : pdf file
Case Management Dashboard
The HCT Case Management Dashboard includes the deliverables for which case management services are accountable, and with which to define a successful department. Tracking utilization of the core measures in your case management department can help your organization identify strengths and pitfalls. This information will help guide your efforts toward a developing a successful department scorecard. If you have any questions or would like more information on this, other scorecard tools or best practices in case management or other departments, please contact us at info@hctconsulting.net.
19.49 kB : pdf file
HCT Core Measures Check List and Discharge Time Out
The HCT Core Measures Check List and Discharge Time Out allows your organization to assess each patient as the Joint Commission would, and ensures that each patient in your hospital is receiving appropriate quality care. For more information on this or other quality related services including assessments, implementation and best practices, please contact us at info@hctconsulting.net.
43.67 kB : pdf file
Rapid Outpatient Survey
Outpatient services can be a great source of revenue for hospitals, and patient satisfaction on the outpatient side is just as important as it is on the inpatient side. HCT’s Rapid Outpatient Survey is a quick and easy form for patients to fill out that leaves you with real time information on the patient experience in your outpatient facility. For more information on our approach to customer satisfaction including HCAHPS best practices please contact us at info@hctconsulting.net.
67.39 kB : pdf file
